TeleTech
2022 Customer Service Representative (Rolling Intake)
Philippines
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 240,000 - 400,000 / Year
- Monthly performance-based incentives of up to Php 50,000 monthly
- Start date Ongoing
Job Overview
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customers’ experience being just average or an exceptional one
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Qualifications
- Open to newbies or with customer service experience plus some post-secondary education
- Comfortable with decision-making by assessing the situation, researching potential solutions, and making recommendations
- A solution-oriented mindset to ensure happy customers
- You lead by example and work with your team to contribute to the overall success of your client program
- Computer savvy
Hiring criteria
- No experience required
- Philippine Citizen +more
- Medical & Health Sciences +more
- Associate Degree or higher
About the employer
TeleTech
50,000 - 100,000 employees
Business Process Outsourcing
TeleTech delivers humanity to business. They are the friendly faces and advanced technology solutions at the heart of the customer experience.