Hitachi Solutions Philippines
2022 CRM Data Integrity Specialist (Night Shift) (Rolling Intake)
Manila, Philippines. Working from home (until further notice)
Opportunity expired
Opportunity details
- Graduate Job or Program
- PHP 30,000 - 50,000 / Year
- 1 vacancy
- Apply by 30 Oct 2022
- Start date Ongoing
Job Description
The CRM Data Integrity Specialist is responsible for the management and governance of business data focusing on sales and marketing data (mainly accounts, contacts, and leads). This individual will be responsible for managing CRM data and supporting processes and will report to Sales and Marketing Operations Manager.
Roles and Responsibilities
- Understands CRM Sales & Marketing data including accounts, contacts, and leads. Also, understands the relationship between each of those data entities and the information stored on each entity.
- Maintains and continuously improves CRM data and supporting Sales & Marketing processes and programs.
- Manages full cycle of list imports - Receives list of leads or accounts, performs analysis on the list in Excel, imports/updates existing CRM records, reconciles and checks accuracy of job performed.
- Champions data management efforts and associated business benefits and impacts to Sales & Marketing.
- Identifies and corrects data inconsistencies. Performs searches within CRM, exports lists to Excel for analysis, makes recommendations for data improvements, and completes the data corrections.
- Documents data import, acquisition, and clean up processes as well as field parameters and requirements.
- Ensures accuracy, quality, and reliability of data by continually keeping data current and overseeing Demandbase Data Integrity processes.
- Performs account and contact research using tools like InsideView and LinkedIn Sales Navigator.
- Develops and implements effective and efficient solutions to address data and process gaps.
Qualifications
- Bachelor’s Degree
- 1-2 years of experience; sales, sales support, analysis, reporting, etc. preferred
- Proficient in the use of Microsoft Office (with a focus on Excel using functions like vlookup and Fuzzy lookup) and business & reporting applications - CRM, ERP, Power BI, etc.
- Experience with CRM (Dynamics 365, Salesforce, etc.) preferred
- Excellent communication skills, verbal and written
- Articulate and able to clearly explain processes and steps performed, data analysis findings, and recommendations for improvements
- Solid analytical skills - comfortable researching data, drawing conclusions, digging into details, etc.
- Ability to learn - reasons and adapts quickly
- Detail-oriented - follows instructions and specific details for data requests and updates to CRM
- Well-organized and methodical - able to keep source data files clean and organized
- Assertive, motivated, and driven to continually strive for data and process improvement
EMPLOYMENT TYPE: Permanent, full-time
WORK SCHEDULE: 10:00 PM to 7:00 AM Philippines Night Shift time
WORK LOCATION: Full-time work from home until further notice. Actual office address is in BGC, Taguig City
Hiring criteria
- No experience required
- Philippine Temporary Work Visa +more
- Business & Management +more
- Bachelor or higher
Reviews
HR tasks
TA Project staff: The day-to-day activities include conducting initial screenings through resume reviews, phone screenings, and taking part in the onsite recruitment events
Issue invoices to customers. - Issue monthly customer statements. - Update customer files with issued invoices. - Process credit memos. - Update the customer master file with contact information. - Track exceptions between the shipping log and invoice register. - Enter invoices into customer invoicing web sites. - Submit invoices by electronic data interchange. - Call US customers for receivables collections. - Maintain project budget details. - Correspond daily with customers for invoicing and accounts receivable collections.
About the employer
Hitachi Solutions Philippines
4.4
1,000 - 50,000 employees
Technology
Hitachi Solutions is one of the largest Microsoft Dynamics System Integrators across the world with over 1,500 Microsoft Dynamics consultants.
Pros and cons of working at Hitachi Solutions Philippines
Pros
Company culture is feedback-driven and collaborative. Regular engagement activities.
The best thing about the company is its willingness to train fresh graduates like me, giving opportunities to everyone to become part of the team.
The company promotes work-life balance.
Managers are approachable, you can always seek help if needed.
Generous compensation and benefits.
Cons
The occasional tight deadlines that you need to accomplish your tasks on.
Sometimes projects are quite challenging, requiring more time and effort.
The location of the office is inside the business centre. So, the traffic is very heavy when going to the office. With that being said, when you're in the office, you can easily talk with your supervisor, co-workers, and managers and build rapport with them.
There can be projects which demand plenty of your time, effort, and attention, but not enough to warrant a complaint. Such things are normal when working for a fast-paced, global, Fortune 500 company. You are still given ample time to rest, breathe, and grow.
Some respondents indicated that the workload could be intense, but it was also seen as a growth opportunity.