Emerson
2021 Collections Associate
Quezon City, Metro Manila
Opportunity expired
Opportunity details
- Graduate Job or Program
- 10 vacancies
- Apply by 28 Feb 2021
By joining us as a University Trainee you will complete a 20-day classroom training and 20-day on-the-job training provided by Emerson Financial Services management intended to develop your competency as an experienced Collections Specialist. After the training, you will be assigned to work with our Specialist either for Collections or Accounts Receivable.
In this capacity, you will have the opportunity to work with a diverse group of people who will guide you in building your career in Credit and Collections. You will work closely with the Manila Team and interact directly with Emerson's external and internal customers may it be by phone or email.
If this sounds like a perfect fit for you, apply now and join our team in Quezon City, Philippines.
In this role, you will:
- Manage assigned customers portfolios following the specified Collections strategies of the Business Unit
- Establish and maintain effective working relationships with the Accounts Payable department on the customer side
- Provide excellent customer service by promptly addressing requests for account information, requests for adjustments, and credit issuance.
- Proactively provides feedback to Team Leader and Functional Manager of customer payment issues
- Weekly and monthly submission of reports to Team Leader and Functional Manager
- Escalate collections issues and propose solutions to the business financial officer
- To promptly handle chargeback, discount, write-off, adjustments, miscellaneous checks requests according to Business Unit processes
- Achieve expectations on performance based on Past Due Reduction, DSO, and resolving credits and deductions
- Perform other duties as may be assigned.
Reviews
checking bank statement and match it with GetPaid, asking for customer's payment and some collections activities
General Ledger Intern, day to day responsibility is bank reconciling.
My role as an intern is to give assistance towards my supervisor and to the financial department team.
About the employer
Emerson
4.8
50,000 - 100,000 employees
Technology
We want you to join us in our bold aspiration to make the world healthier, safer, smarter and more sustainable.
Pros and cons of working at Emerson
Pros
The company's culture, training opportunities, and great people to work with.
I love the people and the environment. I never felt the pressure working as an intern. The people are outgoing and welcoming, they treat me fairly.
The work challenges me, and my team + leaders provide the utmost support as we solve problems together. What we do matters.
A positive culture where the company values everyone’s growth—not just professionally but also personal growth.
You will learn a lot from your team.
Cons
Work Schedule.
The company does not directly offer graduate interns the opportunity to be absorbed immediately.
I felt that the internship was too short to fully immerse myself in Emerson's culture and operations.
Sometimes work tends to be redundant as it is divided into smaller business units.
Take a while to acknowledge your ticket in offboarding.